Thanks for shopping at TOOGAYS.COM, we appreciate your business. If you are not entirely satisfied with your purchase, we're here to help.
Return & Refund Policy
Thanks for shopping at TOOGAYS.COM, we appreciate your business. If your package arrives damaged or does not arrive at all, , we're here to help. Please read the following policies thoroughly as NO exceptions will be made once your order is placed.
Artwork and Accessories will ONLY be issued a return/refund if they arrive damaged or do not arrive at all.
To be eligible for a return:
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase. We also suggest you photograph the package in the condition in which it arrived and forward those to our firstname.lastname@example.org so we may submit them to your chosen carrier for tracking and reimbursement evidence.
In the unlikely event your item never arrived please email us at email@example.com with your shipping invoice number and our team will contact your chosen carrier and initiate an investigation to locate your items or begin the refund process for you.
Once we receive notification of your damaged item, we will inspect the images and description sent and notify you that we have received your returned item. We will immediately initiate a investigation with your chosen carrier and notify you once we have resolve.
Once we have confirmation from the carrier we will contact you to initiate your refund or explain why we cannot issue a refund.
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Did not arrive items
In the event your item never arrived we will initiate an investigation with the chosen carrier and issue a refund to you within 60 days, based on the findings of the carriers investigation.
Items Ordered within the Contiguous USA receive Free Shipping, Shipping to Hawaii, Alaska and International will require a quote and charge, please call 888-942-4272 x 702 or email Info@toogays.com. Additionally, should you make the decision to return any item you will be responsible for paying the shipping costs for returning your item.
Shipping costs are nonrefundable.
Please Contact Us If you have any questions on how to return your item to us
Last updated: 3/12/2018
TOOGAYS.COM ("us", "we", or "our") operates http://www.TOOGAYS.COM.com (the
"Site"). This section informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit,
the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information to keep you up to date and informed of new offers and changes.We will never sell your personal information to a third party nor will we "rent" your personal information to a third party vendor for any reason, however we may, at our discretion, include third party offers in our newsletter.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may
not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.